Cengiz Akçay, Owner, Akoffice

    Turkish office supplies reseller Akoffice - part of the Akçay Group - continues to grow its top line impressively with sales up about 12% in 2013 and an even stronger start to 2014; sales to contract customers soared over 30% in the first quarter

    About a dozen Lyreco contracts were being serviced by the end of 2013 but group owner Cengiz Akçay estimates the potential number to be in the region of 250.

    The group has made investments in systems and infrastructure over the past two years and last year moved to a new head office and call centre facility above its flagship store in Istanbul. Recently, the company introduced a new lean management philosophy based on the principles of Kaizen and continuous improvement.