Tuesday, 1 December, 2020
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Hot Topic Xtra: Blockchain

Chris Grundy, Online Marketing Manager, Bitbond OPI: Please briefly explain blockchain Chris Grundy: As the name suggests, a blockchain is essentially an ever-increasing number of blocks, linked in chronological order to form a chain. These blocks...

eBay pledges free three-day delivery

Online retailer eBay has declared war on its rivals after launching guaranteed free three-day delivery in the US.Starting this summer, eBay will guarantee three-day delivery on more than 20 million items to satisfy customer...

Final Word from Mike Gentile

So many old clichés are used today: ‘The times they are a-changin’; ‘It’s a new normal’; ‘We need to think outside the box’... Well, I have another one: ‘We need a new box’.I have...

Taming the beast

   

Hot Topic: Enter the sleeping dragon

The writing of this Hot Topic coincided with Jack Ma, lead founder and Executive Chairman of China-based e-commerce giant Alibaba Group, meeting with then US President-elect Donald Trump at the beginning of January 2017. Even...

Special Anniversary Feature: The good, the bad and the surprising…

Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...

Big Read

OPI podcast with ECI’s Ron Books

The latest episode of the OPI Talk podcast features ECI CEO Ron Books. As you may know, last week, ECI announced that it was to...