Tag: Quill
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...
Industry past and present pays tribute to Tom Stemberg
Tom Stemberg meant a lot to a lot of people – industry icons past and present share their memories of him with OPI.A celebration of the life of Staples’ founder Tom Stemberg is taking...
John Wilson, President, Staples Europe
The cost has been heavy in terms of headcount reductions with about 1,600 jobs – around 20% of the European workforce – being cut over a two-year period as functions are streamlined and Staples...
