Tag: phil jones
Special Anniversary Feature: Office oracles
Before March 2020, if you had asked anyone to describe how the office would operate over the coming years, they would probably have been able to rattle off quite a few trends with no...
Podcast: Planning for a hybrid working environment
Brother UK Managing Director Phil Jones explains how his organisation has been planning for a return to the office, why it is implementing a hybrid working policy going forward and what this means for...
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...