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Why the small business customer is important

Outside of the back-to-school (BTS) season and throughout the holidays, the focus for the office supplies industry shifts to the…

The opposite of yes

I presented a seminar at an industry conference recently and immediately afterward, I had a table set up alongside the…

The emotional side to sales

Emotional intelligence (EI) – or emotional quotient (EQ) as it’s sometimes referred to – is the ability to understand and…

School supply charitable giving

Every year during the BTS season, the building where I live holds a school supply drive asking residents to donate…

EPIContent – answering the digital dealer dilemma

As you may know, TriMega, Independent Stationers and IOPFDA/NOPA joined forces earlier this year to create a repository of non-wholesaler…

What makes a great salesperson tick?

“There are two kinds of salespeople in the world,” the office products dealer said, “there’s the good ones, and then…

New rules for spray dusters

It’s a common misconception that a spray duster – that handy aerosol that is just perfect for blasting away those…

A brief history of the cool office

Once upon a time, every office looked the same. If you went into a business in the 1950s anywhere in…

Keeping a pulse on the growing handmade movement

According to NPD data, retail sales of colouring and art supplies reached $1.1 billion in 2015 after growing over $125…

Standing at work is equal to running ten marathons

If you’re not standing during the day, you’re shooting yourself in the foot. Extended daily sitting has been found to…

No time to prospect?

As a consultant, I have the opportunity to meet all sorts of office products reseller salespeople. I work with some…

Five questions to help mobile workers transport devices safely

We may all know about the boom in mobile working, but one important element of this – how we get…

What women want

Leen Nsouli looks at reasons the OP industry should be taking the rise of working women seriously. As the large…

Rolling stones and OP sales

Sales and marketing consultant Dave Fellman explains why sales really is just a numbers game. What my client said was:…

Is it time to say goodbye to the catalogue?

Catalogues. They are expensive, restrictive, inflexible and old-fashioned; yet 95% of office supplies dealers still use them. For many dealers,…

E-commerce trends 2016

PTC Associate’s TJ Crayne explains how to stay relevant as e-commerce continues to drive sales and the digitisation of the…

Rose-coloured bifocals

Sales and marketing consultant Dave Fellman looks at the importance of gaining more value from customers. When I was a…

Five ways a reseller can help reduce office injuries

VOW’s Simon McLoughlin explains how resellers can help customers create a safer workplace for the benefit of both employers and…

Teach the kid, not the lesson

“You can learn a lot when you let them talk.” My wife said that as were sipping cocktails before dinner…

Four devices in two minutes – a daily cleaning routine to reduce workplace sickness

VOW’s Nathan Dawes explains how a few quick and simple cleaning methods can help prevent workplace sickness. Colds, flu and…

Big read

Tariff relief for OP industry?

Despite an apparent 90-day ceasefire on the trade war between the US and China, uncertainty still reigns. Scheduled to be…