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Analysis: All hands to the pump

You would be forgiven for wondering what the connection is between the approval of the 2018 National Defense Authorization Act (NDAA) – the $700 billion budget for the US Department of Defense’s (DoD) spending...

Hot Topic: Boxing clever

In the Final Word in the March 2017 edition of OPI, Mike Gentile, CEO of US dealer group Independent Stationers (IS), called for the independent dealer community (IDC) to find “a new box”, arguing...

Hot Topic Xtra

OPI: Do you think dealer groups are keeping up with the changing market? Independent Stationers CEO Mike Gentile: IS had added a significant number of new jan/san, safety, MRO and breakroom suppliers to the group’s...

Analysis: Essendant adopts new contract strategy

US wholesaler Essendant is on a potential collision course with the country’s independent dealer channel (IDC) after adopting a strategy of bidding directly for national contract business.Being involved in the contracts business is nothing...

Hot Topic: Collective power

To make sense of the current global dealer group landscape, OPI asked numerous players in the business supplies industry for their input on a variety of issues within their own markets. Responses were received...

Industry pays tribute to Bud Mundt

Jess Beim, former SVP, Avery DennisonBud was a long-time business associate who became a close friend. He had a unique style – warm, friendly, loyal, caring, and knowledgeable with a strong work ethic –...

Special Anniversary Feature: The good, the bad and the surprising…

Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...

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