Tag: Jonathan Smith
5 minutes with… Jonathan Smith
What scares you?Not much really… except when one of my four daughters undertake another ‘adventure’. That started 15 years ago when daughter #1 sailed across the Atlantic and Pacific oceans with a mate, neither...
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...