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Special Anniversary Feature: The good, the bad and the surprising…

Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...

Big Read

Podcast: Kim Leazer & Beth Freeman, FSI Office

OPI Talk speaks to mother and daughter duo Kim Leazer and Beth Freeman, part of the leadership team at family-owned US independent dealer FSI...