Tag: Dave Guernsey
Hot Topic: Staples – The IDC’s new best friend?
When private equity firm Sycamore Partners announced in May 2018 that it had made an offer for Essendant and intended to merge the wholesaler with Staples Inc, it raised questions about the motives behind...
Hot Topic: Boxing clever
In the Final Word in the March 2017 edition of OPI, Mike Gentile, CEO of US dealer group Independent Stationers (IS), called for the independent dealer community (IDC) to find “a new box”, arguing...
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...
