Tag: Corporate Express
Analysis: Thinking outside the (big) box
In the past few weeks, Office Depot in the US has made two significant acquisitions which give pointers to its strategic direction – and they have come as something of a surprise.With industry speculation...
Special Feature: Top 100 2017
When we started collating this year’s Top 100 resellers list, it struck me that relatively few big hitters have come out since 2016 – Essendant’s Bob Aiken, SP Richards’ Wayne Beacham and Office Depot’s...
Spotlight: A time of change in Australia
The Australian office products market finds itself in the unusual situation of having its three largest resellers – Officeworks, Staples and OfficeMax – up for sale at the same time. Private equity (PE) group...
Office products – a dynamic industry
My first introduction to the industry came in the late 1980s when the services economy was moving full speed ahead. It was like a tailwind lifting all boats in the industry. Then came the...
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...