Sunday, 11 April, 2021
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Analysis: Thinking outside the (big) box

In the past few weeks, Office Depot in the US has made two significant acquisitions which give pointers to its strategic direction – and they have come as something of a surprise.With industry speculation...

Special Feature: Top 100 2017

When we started collating this year’s Top 100 resellers list, it struck me that relatively few big hitters have come out since 2016 – Essendant’s Bob Aiken, SP Richards’ Wayne Beacham and Office Depot’s...

Spotlight: A time of change in Australia

The Australian office products market finds itself in the unusual situation of having its three largest resellers – Officeworks, Staples and OfficeMax – up for sale at the same time. Private equity (PE) group...

Office products – a dynamic industry

My first introduction to the industry came in the late 1980s when the services economy was moving full speed ahead. It was like a tailwind lifting all boats in the industry. Then came the...

Special Anniversary Feature: The good, the bad and the surprising…

Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...

Big Read

Podcast: Talking sales with Superstat’s Alex Dunn

The guest on this episode of OPI Talk is Alex Dunn, Managing Director of UK dealer group Superstat. Superstat has just introduced an initiative called...