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Three tips to avoid the ‘slow no’

One of my clients introduced me to a new term recently. "The 'slow no' is the worst," he said. "It's…

Do you have a follow-up machine?

I just lost an argument with a software guy. I was trying to convince him that his product, a CRM…

Five ways OP dealers can combat Amazon

As an independent dealer in the office products channel, the threat of Amazon Business looms large. However, there is still…

How To… Social selling demystified

Let’s set the scene. Originally understood as 2.0 forums or enhanced address books, social networks have blossomed into media or…

Officeworks social media under the microscope

An interesting analysis of Australian reseller Officeworks and its social media efforts reveals a number of key lessons for other dealers.In…

Multichannel retail: Why it can’t be ignored

Much has been written about multichannel retailing in the last few years. I, myself, sat on a panel at the…

The cost of cold and flu

Increasing sales during cold and flu seasonThe autumn and winter months present a unique opportunity for dealers. Cold and flu…

Executing a successful email marketing campaign

In a world where technology is constantly evolving and new practices are being put in place in order to maximise…

Going paperless can improve workplace productivity

The decrease results from both an increase in overall work hours across the nation, at approximately 2.2%, along with a…

5 tips to improve employee engagement

In his book Leaders Eat Last, author Simon Sinek explains: “We all want to feel valuable for the effort we…

Office supplies – tokens of affection?

The condition of the U.S. economy has trended upwards since 2009, and so has the price for buying ‘love’ on…

The infinite aisle

There is no doubt that in an increasingly online world, drop shipping has become a vital component in maximising retail…

What do Tim Tebow, GSA and FSSI have in common?

Nothing really, but it made you read this!Regarding Tebow [a much-maligned American football quarterback – Ed ], my wish is…

Mr nice guy

The rise in popularity of social media has not been lost on John Motley Associates (JMA) rep Adam Bradley. About…

United ups dealer comms

United Stationers is aiming to engage its independent dealer customers via a new blog.The 'USSCO Speaks' blog launched at the…

Brother launches blog

Brother UK has launched a blog entitled Colourworks that aims to offer design and colour advice to companies.According to Brother,…

Big read

Depot turnaround still a work in progress

Office Depot’s third quarter earnings results this week certainly caught the eye of Wall Street and the US media as…