Tag: Andrew Penfold
Hot Topic: The promised land
Not so very long ago, multichannel was the word. Now you increasingly hear another one – omnichannel. What’s the difference? In short, multi means ‘many’, omni means ‘all’, but that doesn’t necessarily explain much. It’s...
Final word: Andrew Penfold
Australian independent dealers and the groups that support them are viewed as the 'good blokes' of the market. They are decent and fair to deal with, eminently competent, and their presence ensures a healthy and...
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Podcast: James Rodgers, Independent Suppliers Group (ISG)
It’s all change at the top of ISG, the biggest business products dealer group in the US, with long-time CEO Mike Gentile set to...
