Sunday, 17 January, 2021

What’s your opinion on the increase in OP market consolidation?

  • Bad for the industry (54%)
  • Will have to wait and see (36%)
  • Good for the industry (10%)
  • Resellers: How dynamic is your pricing?

    • Infrequent – monthly/quarterly (56%)
    • Not at all – we have annual pricing (22%)
    • Moderate – weekly (13%)
    • Very – we change prices daily or more (9%)
    • What’s your outlook for the OP industry in 2018

      • Positive (38%)
      • Flat (36%)
      • Negative (22%)
      • The best year yet (4%)
      • How important is m-commerce to your organisation as a sales channel?

        • Less than 10%, but growing (24%)
        • Not at all, but part of our plans (24%)
        • Very, more than 50% of sales (24%)
        • Less than 50%, but still important (14%)
        • Not at all, and no plans for it (14%)
        • Resellers, what percentage of sales is now derived from traditional OP?

          • 25%-50% (50%)
          • 50%-75% (25%)
          • Less than 25% (17%)
          • More than 75% (8%)
          • Do you have an e-waste policy?

            • What’s e-waste? (38%)
            • No (35%)
            • Yes (23%)
            • Thinking about it (4%)
            • How prepared is your company for GDPR?

              • What’s GDPR? (73%)
              • We are working on it (18%)
              • About to get started (9%)
              • We are fully prepared and compliant (0%)
              • Have you taken steps to reduce your carbon footprint for product deliveries in the past 12 months?

                • Yes (69%)
                • No (31%)
                • Do you think the back-to-school season will be...

                  • Worse than last year (45%)
                  • Better than last year (40%)
                  • The same as last year (15%)
                  • Which of these issues is the most strategically significant for you?

                    • The rise of Amazon (Business) (79%)
                    • Changes in the wholesaling channel (15%)
                    • Big-box takeovers/consolidation (6%)
                    • What has been the biggest factor in successfully growing the jan/san category?

                      • Hiring product experts (33%)
                      • Sourcing the right products at the right price (29%)
                      • Greater product knowledge (24%)
                      • Customers looking for single source solutions (14%)
                      • Resellers... what is your biggest challenge selling jan/san products?

                        • Having sufficient product knowledge (45%)
                        • Sourcing the right products at the right price (36%)
                        • Connecting with the customer’s jan/san buyer (14%)
                        • Training reps to sell jan/san (5%)
                        • Credibility in this product segment (0%)