Sunday, 11 April, 2021

To what extent is your business being affected by global supply chain capacity issues and rising shipping costs?

  • A lot (57%)
  • A little (35%)
  • No effect (8%)
  • What is your number one concern about returning to an office working environment?

    • None of the above (24%)
    • Sharing facilities & equipment (24%)
    • Poor air quality (18%)
    • Inadequate social distancing (16%)
    • Using public transport to commute (10%)
    • Inadequate cleaning regimes (8%)
    • What are your sales expectations for COVID-related products in 2021?

      • Worse than last year (58%)
      • Better than last year (22%)
      • Same as last year (20%)
      • Is there a future for speciality office supplies retailers?

        • Yes (64%)
        • No (36%)
        • Do you expect to be involved in some kind of M&A activity this year?

          • Yes (52%)
          • Maybe (25%)
          • No (23%)
          • Will Staples be successful in its latest attempt to acquire Office Depot in North America?

            • Yes (57%)
            • No (31%)
            • Not sure (12%)
            • Have recent vaccine developments made you more confident about your business prospects for next year?

              • Yes (70%)
              • No (30%)
              • On an organic basis, how does your sales forecast for 2021 compare with your revenue in 2019, pre-COVID-19?

                • Lower (43%)
                • Higher (32%)
                • Flat (18%)
                • Don’t know (7%)
                • Do print catalogues still have a future in the business supplies industry?

                  • Yes (71%)
                  • No (29%)
                  • Is it important to have a managed print services strategy for SMB customers?

                    • Yes (65%)
                    • No (35%)
                    • What is your strategy regarding the size of your outside sales teams?

                      • Decrease (46%)
                      • Keep the same (33%)
                      • Increase (21%)
                      • What percentage of your white-collar staff have returned to working full-time in the office?

                        • 1-25% (30%)
                        • 26-50% (22%)
                        • 0% (16%)
                        • 100% (13%)
                        • 51-75% (9%)
                        • 76-99% (10%)