Wednesday, 21 October, 2020
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What is your strategy regarding the size of your outside sales teams?

  • Decrease (52%)
  • Keep the same (28%)
  • Increase (20%)

    • What percentage of your white-collar staff have returned to working full-time in the office?

    • 1-25% (30%)
    • 26-50% (22%)
    • 0% (16%)
    • 100% (13%)
    • 51-75% (9%)
    • 76-99% (10%)

      • Compared with pre-COVID, how is your supply chain performing?

      • Worse (77%)
      • Better (15%)
      • About the same (8%)

        • Do you think the back-to-school season will be...

        • Worse than last year (62%)
        • Really don’t know due to the pandemic (21%)
        • Better than last year (12%)
        • Same as last year (5%)

          • Dealers: what sales shifts have you seen during COVID-19?

          • Considerable shift to jan/san and PPE categories (66%)
          • All sales are down (31%)
          • No change (3%)

            • Compared with six weeks ago, how do you feel about your business prospects for the remainder of 2020?

            • More confident (43%)
            • About the same (28%)
            • Less confident (29%)

              • How confident are you that your business will still be operating this time next year?

              • Very (52%)
              • Reasonably (27%)
              • Not very (16%)
              • Not at all (5%)

                • Which of these best describes your year-on-year organic sales trend since the beginning of March?

                • Minus 50%-79% (30%)
                • Minus 30%-49% (23%)
                • Minus 5%-29% (15%)
                • Minus 80% or worse (11%)
                • Essentially flat (11%)
                • Plus 5%-15% (5%)
                • Plus 15% or better (5%)

                  • As a result of the coronavirus outbreak, has your company implemented a remote working policy?

                  • Yes (83%)
                  • No (17%)

                    • Will the performance of your business in 2020 be affected by the coronavirus outbreak?

                    • Yes (67%)
                    • Too early to say (27%)
                    • No (6%)

                      • Do you think traditional trade shows still have an important role to play in today’s digital world?

                      • Yes (63%)
                      • No (37%)

                        • Which of the following is the most important for you in 2020?

                        • Developing closer relationships with customers (35%)
                        • Increasing gross margins (31%)
                        • Making better use of data (19%)
                        • Improving digital capabilities (15%)
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