Monday, 1 June, 2020
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What do you think about ISG, Pinnacle and TriMega merging into one organisation?

    Resellers… what is your biggest challenge selling Safety/MRO/PPE products

    • Yes (30%)
    • No (21%)
    • Working on it (6%)
    • What's cybersecurity? (43%)

      • Do you think the FTC will block Staples’ acquisition of Essendant?

      • It’s a winning strategy (13%)
      • Interesting, but it will never work (11%)
      • It’s a PR stunt (76%)

        • Do you think the back-to-school season will be...

        • Essendant and SPR merge (86%)
        • Neither – maintain the status quo (46%)
        • Staples buys Essendant (0%)

          • What has been the biggest factor in successfully growing the jan/san category?

          • Slightly growing or flat (50%)
          • Growing strongly (46%)
          • Declining (37%)
          • We don’t sell office furniture (0%)

            • What do you think of Staples’ desire to partner with independent dealers in the US?

            • It’s a positive development (2000%)
            • It creates unnecessary channel conflict (1900%)
            • It is inevitable (1500%)
            • It’s not something I worry about (0%)

              • What is your biggest growth category in breakroom?

              • Cleaning products (48%)
              • Beverages (24%)
              • Furniture (21%)
              • Food (10%)
              • Breakroom disposables (0%)

                • What’s your opinion on the increase in OP market consolidation?

                • Bad for the industry (54%)
                • Will have to wait and see (36%)
                • Good for the industry (10%)

                  • Resellers: How dynamic is your pricing?

                  • Infrequent – monthly/quarterly (56%)
                  • Not at all – we have annual pricing (22%)
                  • Moderate – weekly (13%)
                  • Very – we change prices daily or more (9%)

                    • What’s your outlook for the OP industry in 2018

                    • Positive (38%)
                    • Flat (36%)
                    • Negative (22%)
                    • The best year yet (4%)

                      • How important is m-commerce to your organisation as a sales channel?

                      • Very, more than 50% of sales (24%)
                      • Less than 10%, but growing (24%)
                      • Not at all, but part of our plans (24%)
                      • Not at all, and no plans for it (14%)
                      • Less than 50%, but still important (14%)

                        • Resellers, what percentage of sales is now derived from traditional OP?

                        • 25%-50% (50%)
                        • 50%-75% (25%)
                        • Less than 25% (17%)
                        • More than 75% (8%)
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