To what extent is your business being affected by global supply chain capacity issues and rising shipping costs?
- A lot (57%)
- A little (35%)
- No effect (8%)
- None of the above (24%)
- Sharing facilities & equipment (24%)
- Poor air quality (18%)
- Inadequate social distancing (16%)
- Using public transport to commute (10%)
- Inadequate cleaning regimes (8%)
- Worse than last year (58%)
- Better than last year (22%)
- Same as last year (20%)
- Yes (64%)
- No (36%)
- Yes (52%)
- Maybe (25%)
- No (23%)
- Yes (57%)
- No (31%)
- Not sure (12%)
- Yes (70%)
- No (30%)
- Lower (43%)
- Higher (32%)
- Flat (18%)
- Don’t know (7%)
- Yes (71%)
- No (29%)
- Yes (65%)
- No (35%)
What is your number one concern about returning to an office working environment?
What are your sales expectations for COVID-related products in 2021?
Is there a future for speciality office supplies retailers?
Do you expect to be involved in some kind of M&A activity this year?
Will Staples be successful in its latest attempt to acquire Office Depot in North America?
Have recent vaccine developments made you more confident about your business prospects for next year?
On an organic basis, how does your sales forecast for 2021 compare with your revenue in 2019, pre-COVID-19?
Do print catalogues still have a future in the business supplies industry?
Is it important to have a managed print services strategy for SMB customers?
What is your strategy regarding the size of your outside sales teams?