Discussing OP channel declines and what’s in store for the rest of 2021 with Acme United CEO Walter Johnsen.
Acme United had another record quarter at the start of 2021 as its revenue surged by more than 20% year on year.
Yet, despite this, the company’s sales to key office products customer groups – superstores, wholesalers and independent dealers – were each down by more than 20%.
Why was that?
In this episode of OPI Talk, OPI News Editor Andy Braithwaite discusses these results with Acme CEO Walter Johnsen. Johnsen also offers some advice on what these channel players could be doing to improve their customer experience, and looks ahead to better times as more workers return to the office.
Click on the play button below to listen to the interview.