If you weren’t doing your present job, what would you like to be doing?
Photographer for National Geographic.
Who is the industry figure you most admire and why?
Jay Baitler: a quintessential salesman, inspirational leader and engaging person. He is one of the titans of our industry.
Your best piece of advice to a colleague?
The world is changing. We must too!
Your greatest strength?
An ability to see the bigger picture, recognising patterns and defining implications.
What is your biggest achievement?
Influencing the design of healthcare benefits at Walmart.
What has been the best innovation in the OP industry in the last two years?
The consumerisation of printing services.
Your favourite office product?
3M’s stiletto tape dispenser and handbag post-it dispenser.
What will be the biggest single factor affecting the OP industry over the next five years?
What business book would you recommend as essential reading?
Clay Christenson’s The Innovator’s Dilemma.
The biggest change that has taken place in the industry since your career began?
Pure-play online retailers entering the supplies/ink distribution business.
Your childhood ambitions?
Do you have any interesting hobbies?
What is mankind’s greatest invention?
The written script.
The best book you’ve read in the last 12 months?
Steve Jobs, a biography by Walter Isaacson.
If you could invite two famous people for dinner, who would they be and why?
Microsoft boss Bill Gates and Minister of Education in China Yuan Guiren. I’m passionate about education reform and intrigued by the philosophies and visions of two individuals who will have a huge influence on the education of our future generations.
How would you like to be remembered?
As positive and passionate.
If you had one day to live, what would you do?
Go hiking in the mountains and have dinner with my friends and family.
If you won the lottery, what would be the first thing you would buy?
A seat on the next trip into space; I’ve always want to see Earth from space.