All systems go at FedEx Kinko’s

6 August 2007 — Dallas (TX): FedEx Kinko’s has outlined an aggressive expansion plan to open 300 new office and print centres across the US next year.

The company will also redesign 110 existing centres and introduce 20 new locations internationally as part of the company’s plan to provide small businesses and travelling professionals with greater access to its office and print services, as well as the FedEx transportation network.


Last August, the company introduced a smaller store format and announced plans to open 200 centres across the US. The centres, which have an average footprint of 1,800ft² and carry more than 700 different office products, have generated positive customer feedback since the launch. And so, the new centres to be opened next year will take the same format.


Ken May, president and CEO, said: "With our strategic expansion efforts, we are opening the equivalent of one new FedEx Kinko’s location every business day over the 2008 fiscal year. And with more centres around the world, we’re making it easier than ever for customers to get the shipping, office and printing services they need in one stop."


The company also plans to enhance its international presence by opening 20 new centres outside the US. They will be focused in the Asia-Pacific region with 12 in China, four in Japan, two in Korea, and one in Australia. In addition, one new centre will be opened in Canada.


Joe Luongo, senior VP of international operations, said: "The tremendous economic growth of the Asia-Pacific region is fuelling an increase in demand for our services. As a result, we are almost doubling our current presence in China and enhancing our strong presence in Japan."


In addition to the new locations, Kinko’s will also begin converting 110 existing US centres from a traditional format to a large-footprint retail model, which was first introduced in October 2005. These centres, which range from 6,000 to 10,000ft², will be redesigned to stock more than 2,500 different office supplies. Also, the locations will be reconfigured to have enhanced areas for shipping, computer rental and internet services.


Tom Leverton, EVP and chief development officer, said: "At FedEx Kinko’s, we’re dedicated to growth and innovation. Customer needs are evolving at a rapid pace, and FedEx Kinko’s is driven to build our network in response."