- Sofitel Chicago Water Tower
- 11 November 2018
- 11-Nov-2018 to 13-Nov-2018
An invitation only Global CEO Forum for the business supplies and associated sectors
We are delighted to announce that the next OPI Global Forum will be held in Chicago on Sunday 11 – Tuesday 13 November 2018. In May 2009 OPI launched the first CEO Forum for the business products industry. This was an international gathering for senior executive leaders and provided a rare opportunity to discuss the state of the office products industry and to examine together our universal challenges. This event was incredibly successful and the attendees derived great value from meeting with their peers and discussing openly the challenges we all face. OPI will host the seventh Global Forum in November 2018 and we plan to bring together an exceptional audience and an outstanding programme to stimulate thought and debate. We hope this forum will provide you with the opportunity to discuss the unique challenges of the office products industry’s with the people who understand the uniqueness of our sector and who recognise the importance of working together as an industry.
This is not a large conference but a small, invitation-only forum with invites sent strictly to CEO/Chairman-level executives at leading resellers, manufacturers and wholesalers of office products, including “non-traditional” retailers and vendors from the increasingly important EOS and consumer electronics categories.
We understand that networking and free time is important, enabling you to spend quality time with fellow office products leaders from all over the world. There will be both structured groups to give you an opportunity to meet new people and discuss ideas as well as plenty of informal times for more private discussions. To ensure this can be accomplished in an appropriate environment, this will be a private meeting operating under Chatham House rules. If you would like to be considered for an invitation or wish to find out more about this event please get in touch.
Steve Hilleard CEO, OPI – Tel: +44 7799 891000 (US: 312 957 8510) or Email: email@example.com
You may also like to review a very short wrap-up video from the last forum.
The Global Forum is now an annual event. Please add the following dates of future events to your calendar:
- Global Forum 2019 – Sunday 17 November – Tuesday 19 November 2019
- Global Forum 2020 – Sunday 15 November – Tuesday 17 November 2020
Sunday 11th November
19:00 Drinks Reception & Welcome Dinner
21:30 Drinks in the bar
Monday 12th November
Steve Hilleard, CEO, OPI
08:15 Introduction and opening remarks: Horizon scanning
– Seeing the big picture: Trends, change and opportunity
John Givens, CEO, Source Office & Technology
08:30 Keynote: Top five technology workforce trends of the future – staying ahead of the curve
Globalism, digitisation, and rapid corporate growth have ushered in an unprecedented
era of rapid change. Innovative business products professionals understand that the
key to remaining both efficient and innovative with both internal and external
customers is embracing change. In this humorous and interactive talk, technology
strategist and futurist Crystal Washington will demonstrate how your team can
leverage technology for a competitive edge in the next five to ten years!
– Discover how to leverage generational difference for technology adoption
– Uncover how technology is changing your employees’ and customers’ brains and
– Identify how big data, machine learning, augmented reality, and more will continue to
shift the business products industry
– Understand how to leverage technology for improved workplace communication and
Crystal Washington, Technology Strategist & Author
Crystal works with organisations that want to use technology to increase profits and
productivity. Her clients include Google, Microsoft, British Airways, GE and Corning.
09:20 PANEL: Change and flux in global wholesaling
– What does the SPR/Essendant merger mean for independent resellers, Big Box players,
– How will the SPR/Essendant merger affect other industry stakeholders (dealer groups,
service providers and software companies)?
– Considering the implications of wholesalers buying up dealers. What can be learnt from
new wholesaling business models in Europe?
– Collaboration with vendors and resellers vs. competing with them on some levels
– Ongoing consolidation of an overcrowded market
– wholesalers both symptom and cause?
– What progress (if any) has been seen in the integration of SPR & Essendant business
– Does the merger present other opportunities? What can we make of the intervention of
Harry Dochelli, President – Office & Facilities, Essendant
Kevin Johnson, CEO, Warehouse Direct
Mike Maggio, President, TriMega
Steve Haworth, Group CEO, EVO Group
Richard Scharmann, CEO, PBS Holdings
Bryan Wight, SVP, SP Richards
10:20 Morning break for refreshments & networking
10:50 Amazon: An analyst perspective
– Amazon from the eyes of an analyst – what is Amazon putting the greatest focus on
– Amazon Business – what is their goal? Is this a threat or opportunity?
– Why you should be participating with Amazon in marketing/advertising
– Does Amazon really want to sell every product that exists or are they looking for
partners to sell categories?
– Amazon continues to build out their fulfilment centre network and delivery/distribution
Eamon Kelly, Senior Research Analyst & Partner, Edgewater Research
Eamon has spent the past 17 years working in the industry covering consumer and
e-commerce. He is a 2003 graduate of John Carroll University with a major in finance
11:20 Successfully co-existing with Amazon
– Innovative strategies of dealers that are selling on third party market places
– Is Amazon becoming more difficult to do business with? What opportunity does that
present for others?
– Examining the Amazon ‘go to market’ strategy and what you can learn from it
– As Amazon emerges as, effectively, a wholesaler, what does that mean for
incumbent players and the independent channel?
Jay Mutschler, Senior Partner, Execution Specialists Group
Jay is an industry veteran with over three decades of experience, including senior roles
at Staples and Office Depot.
1:00 Dealer channel structures of the future
– Why is there a shift in structure? Considering the key disruptors from Amazon
and M&A to buyer behaviour changes and private equity
– How do we define success? What are we looking for?
– Evaluating the various business models
– dealer group – partnership
– stockless dealer – franchise
– parent/child – M&A/dealer wrap up
– From the dealer perspective, what are the barriers? Ego, trust, fear and expectations
Simon Drakeford, CEO, EO Group
2:00 Transition/comfort break
2:05 Roundtable 1:
Delegates can choose to attend one of the following roundtable discussions,
limited to around 15 participants.
1. Evolving a successful e-commerce business
Moderator: Tony Ellison, CEO, ShopLet
2. Distribution models fit for the digital age
3. Pricing models in the internet age
4. Trade tariffs: Anticipating the impact and how we can prepare
5. Independent dealers
A discussion limited to independent dealers and wholesalers only, considering
consolidation, branding, building loyalty, social media, the implications of flux
in wholesaling, and how to take advantage of disruptive technologies.
6. What will wholesaling look like in 2025?
7. Minimising the cyber threats to your business
Moderator: Jim Wheeler, CEO, ReSolve Cyber
8. Building a successful working relationship with Amazon
Amazon continues to grow apace, having launched Amazon Business in the US in April 2015, and it serves all types of customers from one person start-ups to multinational organisations. Players in this ever changing and challenging market need to ensure that they can maximise their online strategies across all channels. This highly interactive roundtable will be hosted under Chatham House Rules and will provide an opportunity for manufacturers and resellers to discuss how they can optimise their online strategies.
Moderator: Colin Puckett, Head of Seller Marketing, Amazon Business
3:05 Afternoon break for refreshments & networking
3:35 Roundtable 2
Options as above
4:35 Transition/comfort break
4:40 Power Panel
OPI’s CEO Steve Hilleard will chair a discussion amongst some of the biggest hitters in
the global business supplies market.
Boris Elisman, Chairman & CEO, ACCO
Rick Toppin, CEO, SP Richards
Ric Phillips, President and CEO, Essendant
5:25 Closing remarks from the chair
5:30 End of day one conference program
7:00 Drinks Reception & Group Dinner
Tuesday 13th November
08:30 Opening remarks from the chair
08:45 Profit from the core: A framework for growth in turbulent times
Beyond the question of what to do about Amazon, resellers, wholesalers and
manufacturers must all consider what to focus on beyond office products, and how
they should actually go about it. Kevin will outline a model that helps businesses
determine what adjacencies to their core are likely to be most successful. It is a
model that has helped Warehouse Direct achieve sustainable growth over a
consistent period of time which has been characterised by low margins for most
most established players in the sector.
Kevin Johnson, CEO, Warehouse Direct (formerly Bain & Co)
09:30 Don’t fly solo: How brands and retailers need to reinvent their collaboration in the digital age
– China as the accelerator for ‘new retail’
– Why does the current brand retail model need to be reinvented?
– Transforming your organisation and partnerships for digital
– Key drivers for global success
Marc Bürkle, CEO, Commerce Connector
Marc started his career in the office supplies industry. These days he works with
global brands including 3M, L’Oreal, Bosch and Porsche to grow online and
in-store sales in partnership with approved retailers.
10:00 What next for the Big Box players?
– Evaluating, comparing and contrasting the current strategies of Staples,
Office Depot and WB Mason
– What do those strategies mean for wholesalers, independents and
– What can we learn from other industries and organisations who have faced
Thomas Schinkel, President, Thomas Schinkel & Associates
10:30 Morning break for refreshments & networking
11:00 Board room insights into cyber security
– What is cyber?
– Who carries out attacks and why?
– What’s the lifecycle of a cyber attack?
– Treating cyber as a normal business risk?
– What does a cyber attack look and feel like?
– Where does the stolen data go to be sold; darknet demo
– How to address the cyber triad
– How to efficiently increase your security posture
Jim Wheeler, CEO, ReSolve Cyber
Jim has extensive experience in cyber security, with the UK Government in counter-terrorism and subsequently headed up Deloitte’s Culture and Behaviour section within their Cyber Risk practice. He has trained over 350 senior executives of FTSE 100 companies and has worked in Crisis Management for cyber incidents where one client lost hundreds of millions of pounds as a result of a single cyber-attack.
12:00 Closing panel: Personalising your action plan
Building on the content over the last two days, and the conversations you’ve had, how will you develop an action plan – specifically for your business – that will make a difference to your performance and bottom line over the next 12 months?
12:30 Closing remarks from the chair
2:00 Close of Global Forum 2018
Booking to attend the OPI Global Forum:
Super Early rate: available until 8 June 2018
- 1 Ticket – $2,995.00
- Second delegate – $2,000.00
Early rate: available from 8 June to 22 September 2018
- 1 Ticket – $3,150.00
- Second delegate – $2,150.00
Standard rate: available from 22 September until 11 November 2018
- 1 Ticket – $3,500.00
- Second delegate – $2,450.00
Independent Dealer (turnover less than $100M) $1,950.00
OPI corporate members are entitled to free and discounted places at the Forums. If you are a Gold or Club Corporate member please select this option from the ticket options. If you are interested in more information about corporate membership please contact Chris Turness at firstname.lastname@example.org
We have arranged a limited number of subsidized places to assist the attendance of certain delegates. This is a special rate for small but innovative reseller companies or delegates with unusual travel expenses, for example. There are a limited number of discounted places available, and we review each request on its merits.As an unsponsored event the costs to host the Global Forum are expensive, but the lack of sponsorship ensures a higher quality of debate and avoids sales pitches. We therefore kindly ask that you do not ask for a discounted rate if it is not applicable to you, so we can offer the places to those who really need them. This will ensure a more diverse audience and a better experience for everyone.
We appreciate your understanding.
For more information please contact email@example.com directly.
The Global Forum 2018 will be held at:
The Sofitel Chicago Magnificent Mile (formerly Sofitel Chicago Water Tower)
20 East Chestnut St – Downtown
Rooms at the Sofitel Chicago Magnificent Mile are available for Global Forum attendees from $255 per night + taxes.
Please book your room directly with the hotel as follows:
Book online: Hotel reservations
Telephone: 877-813-7700 or +1 312-324-4000 quoting Office Products International Magazine.
You will need to provide credit card details to guarantee your reservation.