Opinions

      Taming the beast

      E-commerce has dramatically effected retailing and, in time, may overtake bricks-and-mortar. It’s easy to imagine such a shift as e-commerce…

      Five ways to make the most of workplace breaks

      It is known that work breaks can play a big role in boosting morale and productivity. Rather than the morning…

      Why the small business customer is important

      Outside of the back-to-school (BTS) season and throughout the holidays, the focus for the office supplies industry shifts to the…

      Do you and your salespeople have the right DNA?

      What does it take to be successful in sales? I ask that question frequently in the seminars I teach, and…

      Office products – a dynamic industry

      My first introduction to the industry came in the late 1980s when the services economy was moving full speed ahead.…

      Seven tips for getting handwashing right at work

      The truth about handwashing is that it is probably the single best and simplest way to stop the spread of…

      The opposite of yes

      I presented a seminar at an industry conference recently and immediately afterward, I had a table set up alongside the…

      The emotional side to sales

      Emotional intelligence (EI) – or emotional quotient (EQ) as it’s sometimes referred to – is the ability to understand and…

      Three reasons why business leaders should rethink their office landscape

      Despite significant changes to the office landscape, the one thing that hasn’t changed is the traditional individual workspace. Perhaps surprisingly,…

      School supply charitable giving

      Every year during the BTS season, the building where I live holds a school supply drive asking residents to donate…

      School’s (nearly) out!

      Schools may not be out just yet, but this time of year should mean just one thing for resellers –…

      EPIContent – answering the digital dealer dilemma

      As you may know, TriMega, Independent Stationers and IOPFDA/NOPA joined forces earlier this year to create a repository of non-wholesaler…

      What makes a great salesperson tick?

      “There are two kinds of salespeople in the world,” the office products dealer said, “there’s the good ones, and then…

      Thinking outside the “big box”

      Over the past two decades, the office supplies industry has fundamentally changed. Most significantly, the internet has accelerated the rise…

      New rules for spray dusters

      It’s a common misconception that a spray duster – that handy aerosol that is just perfect for blasting away those…

      A brief history of the cool office

      Once upon a time, every office looked the same. If you went into a business in the 1950s anywhere in…

      Keeping a pulse on the growing handmade movement

      According to NPD data, retail sales of colouring and art supplies reached $1.1 billion in 2015 after growing over $125…

      Standing at work is equal to running ten marathons

      If you’re not standing during the day, you’re shooting yourself in the foot. Extended daily sitting has been found to…

      No time to prospect?

      As a consultant, I have the opportunity to meet all sorts of office products reseller salespeople. I work with some…

      Five questions to help mobile workers transport devices safely

      We may all know about the boom in mobile working, but one important element of this – how we get…

      Big read

      Relief for Borroni after difficult times

      OPI speaks with ADVEO Italy Managing Director Luca Borroni following the news that the company’s future has been assured. After…