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      Don’t hide behind the basket

      Figures from statistics portal, statista.com, suggest that there are now 43.5 million people shopping online in the UK, while the…

      Schrödinger’s cat

      Nobel Prize-winning Austrian physicist Erwin Schrödinger had a cat. Actually, that may or may not be true. We do know that…

      How to design a workplace for millennials

      The office environment is constantly evolving, but perhaps never as drastically as it has in the past couple of years.…

      Making an impact

      Businesses are slowly becoming more conscious of the waste materials they produce but this change isn’t happening quickly enough. While…

      How to boost productivity in an open-plan office

      According to a recent Harvard study, workers in open-plan offices have 70% less physical interactions with other colleagues, making teams…

      Three tips to avoid the ‘slow no’

      One of my clients introduced me to a new term recently. "The 'slow no' is the worst," he said. "It's…

      What’s the deal with Essendant’s share price?

      A few days prior to Essendant (NASDAQ: ESND) and Genuine Parts (GPC) announcing the deal for SP Richards (SPR) on 12 April…

      Do you have a follow-up machine?

      I just lost an argument with a software guy. I was trying to convince him that his product, a CRM…

      Workplaces of the future

      We've come a long way since the early incarnations of the typical office space, leaving the factory floor-style working environment…

      What about Russia?

      With a view to finding a distributor in Russia, Rapesco decided to pay a visit to the Skrepka Expo in…

      A digital detox

      In today’s digital age, the US Census Bureau found that nearly 80% of Americans own a laptop or computer, and 75% own…

      Five reasons effective service management can increase your profits

      We all know that providing excellent customer service is vital. But do we really promote a culture that ensures the…

      Ten ways to sell more facilities supplies

      Whether it’s cleaning, catering or health and safety ranges, facilities supplies continue to be a growth area. New legislation and…

      The long and short of it

      This question was asked in a seminar I presented: “Realistically, how long can I talk into someone’s voicemail before they…

      Six advantages of social commerce

      Social commerce is all around us. Each time we read the reviews next to products on an e-commerce site, or…

      Surviving the Amazon

      The original intent of Jeff Bezos, founder of Amazon, may have been to choose a name that started with an…

      Discrimination rears its head

      I’m in favour of discrimination. But let me make this clear: I am NOT in favour of racial, gender or…

      Breaking the cycle of waste in the office

      We are on an increasingly unsustainable path when it comes to the use and waste of our natural resources. Economic…

      It’s time to reconsider cubicles

      Open office layouts are undoubtedly a big talking point in office design these days. They were supposed to be the…

      Five ways OP dealers can combat Amazon

      As an independent dealer in the office products channel, the threat of Amazon Business looms large. However, there is still…

      Big read

      GSA provides e-commerce update

      One month before it is due to submit a report to Congress on its federal e-commerce marketplace initiative, the US…