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      Five ways to boost your digital well-being

      As we enter 2019, the proliferation of digital devices means that we’re constantly connected to the office wherever we might…

      Will vendor consolidation increase the need for direct sourcing?

      We have a solid working relationship with ACCO Brands and have had for many years. Similarly, Cumberland has been a…

      Is the shared office really the holy grail?

      When I hear exaggerated statistics being thrown around such as 142% of people using co-working spaces are more engaged and…

      Don’t hide behind the basket

      Figures from statistics portal, statista.com, suggest that there are now 43.5 million people shopping online in the UK, while the…

      Schrödinger’s cat

      Nobel Prize-winning Austrian physicist Erwin Schrödinger had a cat. Actually, that may or may not be true. We do know that…

      How to design a workplace for millennials

      The office environment is constantly evolving, but perhaps never as drastically as it has in the past couple of years.…

      Making an impact

      Businesses are slowly becoming more conscious of the waste materials they produce but this change isn’t happening quickly enough. While…

      How to boost productivity in an open-plan office

      According to a recent Harvard study, workers in open-plan offices have 70% less physical interactions with other colleagues, making teams…

      Three tips to avoid the ‘slow no’

      One of my clients introduced me to a new term recently. "The 'slow no' is the worst," he said. "It's…

      What’s the deal with Essendant’s share price?

      A few days prior to Essendant (NASDAQ: ESND) and Genuine Parts (GPC) announcing the deal for SP Richards (SPR) on 12 April…

      Do you have a follow-up machine?

      I just lost an argument with a software guy. I was trying to convince him that his product, a CRM…

      Workplaces of the future

      We've come a long way since the early incarnations of the typical office space, leaving the factory floor-style working environment…

      What about Russia?

      With a view to finding a distributor in Russia, Rapesco decided to pay a visit to the Skrepka Expo in…

      A digital detox

      In today’s digital age, the US Census Bureau found that nearly 80% of Americans own a laptop or computer, and 75% own…

      Five reasons effective service management can increase your profits

      We all know that providing excellent customer service is vital. But do we really promote a culture that ensures the…

      Ten ways to sell more facilities supplies

      Whether it’s cleaning, catering or health and safety ranges, facilities supplies continue to be a growth area. New legislation and…

      The long and short of it

      This question was asked in a seminar I presented: “Realistically, how long can I talk into someone’s voicemail before they…

      Six advantages of social commerce

      Social commerce is all around us. Each time we read the reviews next to products on an e-commerce site, or…

      Surviving the Amazon

      The original intent of Jeff Bezos, founder of Amazon, may have been to choose a name that started with an…

      Discrimination rears its head

      I’m in favour of discrimination. But let me make this clear: I am NOT in favour of racial, gender or…

      Big read

      Challenging Q1 for BIC

      BIC’s Stationery division reported a 5.8% comparable decline in sales in its Stationery division in the first quarter, although e-commerce…