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February 2019

Hot Topic: A Happy New Year?

Even futurists can get it wrong when it comes to predicting what the game-changing shifts are that will change our world. But there are some trends that are fairly reliable if you put them...

Analysis: GSA commits to e-marketplace model

Barring any unexpected roadblocks in the coming months, Amazon appears to be heading for pole position on the US federal government’s e-marketplace programme – also known as the Common Purchasing Initiative (CPI) – that...

Event Preview: EOPA 2019

What determines excellence in these challenging times – continuous innovation, always tapping into current consumer trends, improving revenues, gaining market share, customer service brilliance? All of the above. On 5 March 2019, Europe’s leading operators...

Spotlight: Micro markets under the spotlight

Micro markets is a term that appears to be popping up more regularly in our industry right now, with some independent dealers in the US dipping their toes. But ‘dabbling’ is by and large...

Category Update: In the write place

At a time when both the business and consumer worlds seem to be marching in quick-step towards an increasingly digitised future, it’s perhaps surprising to see the writing instruments sector surviving as well as...

Interview: Michael Reichhold

With an expanded complementary programme and a reshuffle of the hall layout, Paperworld is on track for a successful 2019 show, despite the Plaza concept from previous years being discontinued. OPI caught up with Messe Frankfurt...

Category Update: Vital technology

Technology now forms the bedrock of every office ecosystem. Without functioning IT, robust wi-fi and a whole host of electronic systems in place, the vast majority of workplaces would quickly grind to a halt....

Vendor Profile: COLOP

Founded in the early 1980s, Austria-based COLOP is a global leader in the manufacturing of modern marking devices and a specialist in the production of self-inking stamps. As a major player in the stamp...

Advertorial: Sigel

German OP manufacturer SIGEL has been through an intense journey, during which it has completely restructured the company’s direction. Its ‘Next’ strategy is geared towards sustainable success and growth, a direction that’s come about...

Event Preview: OPI Partnership 2019

Resellers: how can you conduct meaningful meetings with all the key vendors in the European business supplies industry to develop your business and help you grow? Vendors: where can you meet up to 30...

Final Word from Isaac de la Fuente

I start with the bold statement that you’ve been thinking about customer service all wrong. The gold standard of customer service is actually NO service at all. Or, better put, great customer service is self-service...

5 mins with… Andrea Kenna

Your favourite app? Sainsbury’s supermarket. I travel so much, and the app enables me to do the grocery shop at any time and from anywhere. What’s your life philosophy? Don’t worry about what you can’t...

Comment February 2019

Perhaps the time for saying “Happy New Year” has passed anyhow, but there’s simply no time to usher in the new year gently and talk about this year’s unattainable and soon-to-be-forgotten resolutions. What a...

Digital issue February 2019

To view a flip version of the February 2019 issue of OPI magazine please click the links below. Type A — Europe & UK Type B — North America and ROW The new OPI magazine app is published. Please click on...

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