Special Anniversary Feature: State of the Industry Report
It feels like only yesterday that I was starting out as an office junior in Spicers’ accounts department in Cambridge in the UK. OPI’s 25th birthday and the increasing number of lines on my face,...
Sponsored Profile: HP Inc
Jon Wayne is a 22-year veteran of HP serving across all the company’s core business units. Currently, he is VP of Americas Supplies Sales for HP Inc. In this role, Wayne is responsible for the go-to-market...
Research: The Phoenix Report
The independent dealer channel in the US is very much alive and kicking – that’s one of the key findings of a new report by Martin Wilde Associates (MWA) and OPI called The Phoenix Report:...
Comment November 2016
Back in 1973, Roy Wood’s band Wizzard famously sang I Wish It Could Be Christmas Everyday. As the OPI team immersed itself in 263 past issues of this magazine, that tune remained in my...
Big Interview: A new (Lyreco) world
Instead of coming out all guns blazing with a brand new plan when he first took the reins in January 2015, Lyreco CEO Hervé Milcent has kept a low profile, assessing and learning about the...
Special Anniversary Feature: The good, the bad and the surprising…
Irwin HelfordCompeting against lower-priced superstores was a huge challenge. Everyone claimed great service, so Viking needed to stand out, calling ours ‘fanatical customer service’. We meant it and did it. We were the first...
