Event Preview: EOPA 2019

What determines excellence in these challenging times – continuous innovation, always tapping into current consumer trends, improving revenues, gaining market…

Spotlight: Micro markets under the spotlight

Micro markets is a term that appears to be popping up more regularly in our industry right now, with some…

Category Update: In the write place

At a time when both the business and consumer worlds seem to be marching in quick-step towards an increasingly digitised…

Interview: Michael Reichhold

With an expanded complementary programme and a reshuffle of the hall layout, Paperworld is on track for a successful 2019…

Category Update: Vital technology

Technology now forms the bedrock of every office ecosystem. Without functioning IT, robust wi-fi and a whole host of electronic…

Vendor Profile: COLOP

Founded in the early 1980s, Austria-based COLOP is a global leader in the manufacturing of modern marking devices and a…

Advertorial: Sigel

German OP manufacturer SIGEL has been through an intense journey, during which it has completely restructured the company’s direction. Its…

Event Preview: OPI Partnership 2019

Resellers: how can you conduct meaningful meetings with all the key vendors in the European business supplies industry to develop…

Final Word from Isaac de la Fuente

I start with the bold statement that you’ve been thinking about customer service all wrong. The gold standard of customer service…

5 mins with… Andrea Kenna

Your favourite app? Sainsbury’s supermarket. I travel so much, and the app enables me to do the grocery shop at…

Comment February 2019

Perhaps the time for saying “Happy New Year” has passed anyhow, but there’s simply no time to usher in the…

Digital issue February 2019

To view a flip version of the February 2019 issue of OPI magazine please click the links below. Type A — Europe…

Big Interview: Shackles off, customer first

In February 2017, the €1.5 billion ($1.6 billion) European business of Staples Inc, at the time the largest OP player…

Hot Topic: Creative disruption

The growth of Amazon Business in the past three and a half years has been impressive by anyone’s standards, including…

Event Review: Climb of Life 2018

On 2 November 2018, another Climb of Life (COL) fundraising year ended with over 100 intrepid trekkers from the UK…

Analysis: Wight makes Depot switch

Much has been made of the big boxes snapping up independent dealers in the US. But it was a high-profile…

Analysis: ADVEO – who’s picking up the pieces?

The future of the constituent parts of European wholesaler ADVEO should be clearer by the time you read this issue…

Research Preview: The State Of The OP Industry 2018-19

To say 2018 has been another interesting year in the business supplies industry would be an understatement. Some of the…

Case studies: Putting employees first

Case study 1: joint staff and customer journey OPI spoke to two companies that have embraced this ethos – one…

Feature: Light fantastic

The days of one-size-fits-all fluorescent office lighting, with little more than an on/off switch or, at best, a dimmer control,…

Big read

GSA provides e-commerce update

One month before it is due to submit a report to Congress on its federal e-commerce marketplace initiative, the US…