The guests in this episode of OPI Talk are Paddy Donnelly and Dave Bent, Group CEO and President North America respectively at ES Tech Group.
OPI’s Heike Dieckmann caught up with both for the Big Interview in the September issue of OPI. One of the many topics discussed was the vital importance of a great online customer experience. This then seamlessly led to the challenges so hotly debated particularly in the US business supplies space right now around technology and content.
As this excerpt from the interview reveals, Donnelly and Bent feel very strongly about who should – and shouldn’t – be at the forefront of tech developments and why.
Click on the play button below to listen.
