Brother UK Managing Director Phil Jones explains how his organisation has been planning for a return to the office, why it is implementing a hybrid working policy going forward and what this means for the look and feel of the company’s headquarters near Manchester.
He also issues a rallying cry to office products resellers, calling for them to ensure they are supplying the products and services customers want, and that their digital capabilities are able to meet expectations.
There’s a bit of a mismatch between what the [business products] industry generally supplies […] and what customers might be looking for.
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