Home Authors Posts by Heike Dieckmann

Heike Dieckmann

232 POSTS 0 COMMENTS

Event Preview: EOPA 2019

What determines excellence in these challenging times – continuous innovation, always tapping into current consumer trends, improving revenues, gaining market…

Spotlight: Micro markets under the spotlight

Micro markets is a term that appears to be popping up more regularly in our industry right now, with some…

Event Preview: OPI Partnership 2019

Resellers: how can you conduct meaningful meetings with all the key vendors in the European business supplies industry to develop…

Comment February 2019

Perhaps the time for saying “Happy New Year” has passed anyhow, but there’s simply no time to usher in the…

Case studies: Putting employees first

Case study 1: joint staff and customer journey OPI spoke to two companies that have embraced this ethos – one…

Event Preview: OPI Global Forum 2018

It was against a backdrop of industry change and uncertainty that more than 100 business products leaders from around the…

Comment Dec/Jan 2018/19

This is the second time that we’re publishing a Health and Well-being Special in OPI and there’s no sign of…

Spotlight: Eco Guardian

The dangers of single-use plastic are much documented, in the global mainstream media and in these pages, of course. Anil…

Böttcher adds to senior management

Germany-based online reseller Böttcher has added to its board with the appointment of Daniel Frankenberg.  The new recruit, who has spent…

Big Interview: The secret source of service & solutions

Transactional business is certainly a term that exists in the vocabulary of John Givens, CEO of Denver, Colorado-based dealer Source…

Hot Topic: Face off

China has long been a popular and lucrative destination for the sourcing as well as manufacturing of all manner of…

Comment November 2018

There are people in this industry that have the ability to leave a mark, a lasting impression. When I recently…

Kaut-Bullinger simplifies its business

Germany-based independent OP dealer Kaut-Bullinger has announced the merger of two of its business divisions. As of 1 November, the…

Big Interview: Back from the brink

Just over two years ago, the future of Kaut-Bullinger looked bleak indeed, blighted by financial troubles, costly legacy systems and…

Event Preview: Global Forum 2018

Chicago is the host city for OPI’s seventh Global Forum which will be held from 11-13 November 2018. Now an…

Comment October 2018

When I talked about “unlikely bedfellows” in this column a few months ago, referring to Staples Inc and its strategy…

Amazon Germany hones in on office supplies

Amazon Germany has launched an online store specifically dedicated to the most popular office supplies. Amazon.de/büroklassiker (which translates into ‘office…

US university takes stance against plastics

The University of Miami (UM) has partnered with US-based office products manufacturer Emerald Brand to bring sustainable disposables to its campus.  The…

Interim replacement for Büroring’s Dewitz

Less than three weeks after Ingo Dewitz resigned as Managing Director of Büroring, the German dealer group has appointed his…

Event Preview: Climb of Life 2018

Everything to do with the Climb of Life (COL) presents a challenge – the organisation of the event, the climb…

Big read

GSA provides e-commerce update

One month before it is due to submit a report to Congress on its federal e-commerce marketplace initiative, the US…