OPI Features

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Hot topic: Retail rhetoric

2 February 2012Heike DieckmannFeatures

Retail rhetoric As several countries across Europe are plagued by crippling debt, consumer confidence is at an all time low. Retailers in particular are suffering from the lack of spending as OPI has been finding out

Big interview: Arnold Theuws

1 February 2012Steve HilleardFeatures

Big Interview Quantore Are a state-of-the-art warehouse, a unique model and the confidence to take on the big boxes at their own game enough to win market share? OPI asks Arnold Theuws

Russia: An opportunity that bites

1 February 2012Features

One of the fast-growing BRIC economies, Russia can seem a land of opportunity for businesses looking to expand. However, those looking to establish a presence must be aware of what lies beneath the surface

Dealer spotlight: The Supply Room

1 February 2012Andy BraithwaiteFeatures

Dealer spotlight The Supply Room The Supply Room’s recent acquisition of Frank Parsons has given it a strong platform to increase its share of customer wallet

Category analysis: Writing instruments

1 February 2012Saqib ShahFeatures

Category analysis writing instruments Despite a turbulent back-to-school season, the writing instruments sector is back on its feet and even charting new territory

Category analysis: Ergonomics

1 February 2012Saqib ShahFeatures

Ergonomics A perfect fit With consumer attitudes becoming more price-conscious, furniture retailers are increasingly looking for new ways to promote their ergonomically-enhanced products

Big Interview: Ravi Saligram

12 December 2011Andy BraithwaiteFeatures

Big interview Ravi Saligram December 2011 Amazingly, OPI has never before conducted a Big Interview with a serving OfficeMax CEO. So when the opportunity arose to speak with current incumbent Ravi Saligram we jumped at the chance.

Hot topic: Eurozone

12 December 2011Felicity FrancisFeatures

Hot topic: Eurozone As European markets falter, crumble and raise their hands in desperation, the OP industry ploughs on; the crisis’ impact, however, will be long term, creating new business models and routes to market.

Special report: Catalogues

12 December 2011Bruce AcklandFeatures

Special report: Catalogues, December 2011 Once all the talk was about the paperless office, now it’s the paperless catalogue. But is it just an overreaction to the online revolution?

Show review: BSA

12 December 2011Heike DieckmannFeatures

Show Review: BSA December 2011 BSA’s recent annual forum provided plenty of food for thought for both independents and their channel partners. Collaboration was regarded as the key to the ultimate goal – pleasing the end-user.

Dealer spotlight: Markedshuset

12 December 2011Saqib ShahFeatures

Dealer spotlight: Markedshuset December 2011 Norwegian dealer Markedshuset battles sub-zero temperatures and a competitive marketplace on a daily basis; so far it seems it’s paying off.

Show review: Big Buyer

12 December 2011Andy BraithwaiteFeatures

Show review: Big Buyer Despite the turmoil in Italy, Big Buyer attracted 7,000 visitors to Bologna at the end of November. OPI reports back.

Category analysis: Office machines

12 December 2011Saqib ShahFeatures

As geographical shifts continue to alter the printing and shredding markets, vendors are finding new ways to stay relevant.

Category analysis: Facilities management

12 December 2011Saqib ShahFeatures

The continuing growth of OP firms in the FM category looks set to continue, especially for the trendsetters that are cornering all aspects of this broad sector.

Paperworld preview

12 December 2011Saqib ShahFeatures

Paperworld preview, December 2011 OPI examines the importance of Messe Frankfurt’s leading trade fair in today’s unstable economic climate, plus everything you need to know about Paperworld 2012.

Hot topic: The OP rollercoaster

1 November 2011Bruce AcklandFeatures

Hot topic: The OP rollercoaster Superstore expansion, consolidation, globalisation and the perennial near-death experiences of the dealer community – the last 20 years have been quite a ride

Big Interview: Neil Austrian

1 November 2011Andy BraithwaiteFeatures

Big Interview: Neil Austrian When Neil Austrian retired in 1999 he probably didn’t expect to be running a public company more than ten years later. OPI caught up with the Office Depot CEO less than six months into the job to discover his plans.

Where are they now?

1 November 2011Features

Special feature: Where are they now? Have you ever wondered where they all went – those members of the industry whose antics still stick in your mind, or whose business activities still resonate today?

How did that happen?!

1 November 2011Steve HilleardFeatures

OPI special feature: 20 years It seems somewhat poignant that I write these words from 35,000 feet above the Atlantic, en route to the US for the 147th time since OPI was born in November 1991.

Dealer spotlight: DG Office Supplies

1 November 2011Andy BraithwaiteFeatures

Dealer spotlight: DG Office Supplies Impressive sales growth has been part of the DNA at Manchester independent dealer DG Office Supplies (DGOS) since Managing Director Darren Carr set the business up 11 years ago.

Category analysis: Imaging supplies

1 November 2011Saqib ShahFeatures

Category analysis: Imaging supplies Faced with a turbulent post-recession environment, the imaging supplies sector has found innovative ways to evolve.

Big Interview: Ton Adam

1 October 2011Felicity FrancisFeatures

Big Interview: Ton Adam Are you familiar with the creator of an IT distributor that has not only achieved huge growth in recent years, but now has intentions to become Europe’s number one? Meet Ton Adam, CEO of ACI Supplies.

Special report: Coffee

1 October 2011Heike DieckmannFeatures

Special report: Coffee Breakroom is now a must-have category in the OP sector and coffee within that segment is often hailed as its biggest sales driver. But are OP resellers really making sure that consumers are waking up to the smell of coffee? Not necessarily, it appears.

Hot topic: Facebook

1 October 2011Felicity FrancisFeatures

Is Facebook the diamond bullet for OP resellers to reach customers in a market that is rapidly changing? The jury’s out, so OPI’s Felicity Francis takes a look at the pros and cons of getting involved.

Sector analysis: Mailroom and packaging

1 October 2011Saqib ShahFeatures

Sector analysis: Mailroom and packaging, October 2011 Although it faces a number of critical challenges, the mailroom and packaging sector is determined to survive.

Global dealer: Direct Office Products Depot

1 October 2011Andy BraithwaiteFeatures

Global dealer, October As the Rubgy World Cup disturbs the calm of New Zealand, local dealer Direct Office Products Depot is looking to maul the opposition and make new business conversions despite the trying economic conditions.

Sector analysis: Furniture

1 October 2011Saqib ShahFeatures

Sector analysis: Furniture, October 2011 Although volatile global markets continue to batter the furniture industry, companies that look internally as well as externally may find room for growth.

Big interview: Robert Baldrey

1 September 2011Steve HilleardFeatures

Big Interview, September 2011 OPI’s 2009 interview with former Vasanta Group CEO Richard Martin has become infamous. But it’s a very different company today under the leadership of the charismatic Robert Baldrey, who openly shares his plans for Caboodle, for managed print services and for adding £200 million to the wholesaler’s sales figures.

Hot topic: Call to action

1 September 2011Heike DieckmannFeatures

Hot topic September 2011 The potential is huge, so say industry pundits. But in the European OP reseller community at least, the concept of managed print services hasn’t taken off quite as much as it perhaps needs to. And the risk of being left behind could prove very costly indeed

Sector analysis: Jan/san

1 September 2011Saqib ShahFeatures

In an increasingly competitive marketplace, an emphasis on green products and staff training are essential for companies looking to sustain the success of the jan/san sector

Global dealer: USA

1 September 2011Andy BraithwaiteFeatures

Global dealer September 2011 The recent successes of California’s Express Office Products despite highly unfavourable local market conditions highlight the ability of small businesses to adapt quickly. OPI spoke to owner and President Jerry Bircher

Sponsored article: Fellowes

1 September 2011Features

Fellowes is re-launching its feature-rich, affected shredders from new factories and planning a consumer marketing promotion with its comeback launch. OPI catches up with James and John Fellowes.

Sector analysis: Marking and stamping

1 September 2011Saqib ShahFeatures

Despite the slow economic recovery, the marking and stamping sector continues to pursue innovative strategies

Lyra Research

1 September 2011Features

Lyra Research takes a look at how printer OEMs are combatting counterfeit, clone and infringing supplies

Industry view: Doug Ramsdale

1 September 2011Features

Doug Ramsdale shares his views on what we can expect to emerge from the turbulent times that are shaping what was once a stable industry

Big interview: Ryan Bidgood

15 July 2011Andy BraithwaiteFeatures

Big game hunter The history of dealer groups in South Africa is relatively new. Leading the way is Ryan Bidgood of Office National, who's out to use the powers of experience and brand to take on the biggest competition that independent dealers are facing

Hot topic: Channel evolution

13 July 2011Heike DieckmannFeatures

Channel evolution B2B or B2C, recession-induced or a result of an increasingly price-conscious and web-focused industry – margin pressures and a steady decline of traditional office supplies in the overall product mix are calling for new approaches to reach the end-consumer. A few recent initiatives have caught OPI’s eye…

Sales performance

13 July 2011Features

Sales performance Last month, Jeff Gardner and Shawn Green revealed some insights into what it takes to be an excellent salesperson. This month, they look at why an effective sales manager can make all the difference

Show review: Vision conference

13 July 2011Andy BraithwaiteFeatures

Show review: Vision conference Independents turn up the volume at the first Vision Conference since 2008.

Show review: SP Richards ABC

13 July 2011Felicity FrancisFeatures

Show review: SP Richards ABC SP Richards’ annual Advantage Business Conference (ABC) was the largest yet, and was a forum for the launch of a dealer model for which the wholesaler has high hopes.

Sector analysis: Desktop accessories

13 July 2011Saqib ShahFeatures

Sector analysis: Desktop accessories It’s all about internet marketing campaigns these days, and companies in the desktop accessories business are harnessing this tool, often to great effect.

Show review: Corwell

13 July 2011Features

Show review: Corwell Hungarian wholesaler Corwell hails “best ever” expo.

Sector analysis: Laminating and binding

13 July 2011Saqib ShahFeatures

Sector Analysis: Laminating and binding Rapid technological changes in the OP industry have resulted in paper-light offices and the easier spread of data, creating a real threat to the laminating and binding sector. In this fast-moving environment, are laminating and binding products still a necessity?

Global dealer: Hungary

1 July 2011Features

OPI was in Budapest at the end of May to attend the annual expo of Hungary's leading wholesaler Corwell. It was an opportunity to ask local businessman Károly Mózes why he has recently launched an office supplies dealership

Big interview: David Langdown

1 June 2011Steve HilleardFeatures

Big interview David Langdown June 2011 Some say that the UK office products industry is saturated with dealer groups, many of which have the same offering. Not so David Langdown, Managing Director and Co-owner of XPD

Sector analysis: Visual communication

1 June 2011Saqib ShahFeatures

Sector analysis: Visual communication Vision quest by Saqib Shah Visual communication has proven to be a flexible industry. Time and again it continues to intersect with technology to provide more versatile collaborative tools for the business and education sectors. As a result, vis...

Special report: China

1 June 2011Heike DieckmannFeatures

Special report: China Money talks The thread running through all the news coming out of China at the moment revolves around the same issue. Money. Whether it’s inflation, wage increases, raw material costs or a stronger Chinese currency - at the heart of it is th...

Lyra Research

1 June 2011Features

Lyra Research Hard industry for hard copy By Charles LeCompte Although the depths of this past recession are long past, the economy has hardly kicked into a high gear, at least not the digital printing segment. Based on results from the calendar fourth quarter...

Sales performance

1 June 2011Features

Sales performance From average to top by Jeff Gardner Why is it that some salespeople are considerably more successful than others, even though they are working for the same company and selling the same products in the same marketplace? It was precisely this quest...

Sector analysis: BTS preview

1 June 2011Felicity FrancisFeatures

Sector analysis: BTS preview A new kind of schooling Preparing to go back to school after the long summer holiday is not what it used to be. As a small example, in August one school in Maine, US, is planning to spend $200,000 on iPad 2s for its 300 kindergarten pupils. Simila...

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