
Event website: https://www.etouches.com/GF2012
Start date: 20 May 2012
End date: 22 May 2012
Location: Chicago
I recently attended the OPI conference for CEOs in Chicago and found it to be outstanding quality and value. The mix of suppliers, wholesalers and dealers; domestic and foreign; office products and other sectors made the presentations and networking opportunities to be first rate. I will undoubtedly return to future conferences using this format.
Jim Preston, CEO, BPGI
NATO Summit
NATO Summit Press Release
As you may have heard, the NATO Summit is taking place in Chicago during the OPI Global Forum. The NATO meetings are not near to our hotel and we are not expecting any excessive inconvenience during our Forum. Most of the NATO meetings are at McCormick Place which is approximately 3 miles from where we will be.
However you should expect increased security at the airport and you might want to allow extra time for this on your journey in and out of Chicago. The hotel team is closely monitoring the situation and will be able to update you on any traffic issues.
I have attached a local press release that itemises some of the traffic changes in more detail.
In additon there will be a few closures during the NATO Summit of popular tourist destinations. Please see too a few openings as well.
CLOSED: Art Institute from May 19-21
CLOSED: Shedd Aquarium from May 19-21
CLOSED: Field Museum from May 20-21
CLOSED: Adler Planetarium from May 19-21
CLOSED: Chicago Trolley Tours from May 19-21
OPEN: Chicago Line Cruises, Chicago’s First Lady, Wendella
OPEN: Museum of Science & Industry (Normal Hours)
_______________________________________________________________________________
About the OPI Global Forum
In May 2009 OPI launched the first CEO Forum for the business products industry. This was an international gathering for senior executive leaders and provided a rare opportunity to discuss the state of the office products industry and to examine together our universal challenges. This event was incredibly successful and the attendees derived great value from meeting with their peers and discussing openly the challenges we all face.
The program was world class .The time and investement was well worth it. I was able to network with many industry leaders that proved to be extremly valuable.
Mike Gentile, President/CEO, is.group
OPI will host the third Global CEO Forum in May 2012 in Chicago and we plan to again bring together an exceptional audience and an outstanding programme. We hope this forum will provide you with the opportunity to discuss the unique challenges of the office products industry's with the people who understand the uniqueness of our sector and who recognise the importance of working together as an industry.
Invitation-only
This is not a large conference but a small, invitation-only forum with invites sent strictly to CEO/Chairman-level executives at leading resellers, manufacturers and wholesalers of office products, including "non-traditional" retailers and vendors from the increasingly important EOS and consumer electronics categories.
Not just talking heads!
We will provide a number of speakers and moderators of an extremely high quality to stimulate thought and debate.
Networking
We understand that networking and free time is important, enabling you to spend quality time with fellow office products leaders from all over the world. There will be both structured groups to give you an opportunity to meet new people and discuss ideas as well as plenty of informal times for more private discussions. To ensure this can be accomplished in an appropriate environment, this will be a private meeting operating under Chatham House rules.
Guests
We have invited key leaders from all around the globe, including senior executives from leading office products companies in Asia, Africa, Eastern Europe, India, Latin America and Australasia. Invites have been rationed to those companies that are truly among the market leaders.
We are always keen to hear your feedback. If you have any comments then do let me know. If you would like to be considered for an invitation please email me.
Steve Hilleard
CEO, OPI
Tel: + 44 20 7841 2940
Email: steve.hilleard@opi.net
I talked to some of the participants after the Global Forum and we all agreed that this was first of all a fantastic idea to get together in such a smaller group of excecutives. It was one the best events ever taken place with OPI. Apart from the concrete and open presentations and discussions which have given a lot of new insights and know how to me, it was very valuable to talk to old friends and to meet new friends and build up new relationships. I am looking forward to join your next event.
Arno Alberty, Executive Vice President, Pelikan Europe
Programme
The programme is aimed at CEOs in the office products market. The content will consist of industry experts and relevant contributions from outside the sector. With a professional moderator, Jeffrey Hayzlett, we will be aiming to bring a high level of interaction and debate.
This programme is based on our research with our intended audience and aims to reflect the critical issues faced by the industry and explore the trends that will shape its future.
Moderator

Jeffrey Hayzlett will chair this exclusive event for C-level executives from the business supplies industry. A former Fortune 100 Executive, Hayzlett is a well-travelled public speaker, bestselling author and business celebrity, with appearances on programmes including Fox Business News, MSNBC's Your Business and Celebrity Apprentice. Drawing upon his extensive background in business, we are sure Hayzlett will be the perfect host to steer proceedings and lead interesting debate at this year's Global Forum event.
Sunday 20 May
17.00 Registration
19.00 Welcome recpetion
20.00 Welcome dinner
Monday 21 May
07.15 Breakfast buffet
08.20 Welcome
08.25 Opening remarks from the Chairman
08.45 KEYNOTE 1: Success by design
Design impacts our whole society, but for some reason the office products industry has been slower to respond to this influence. In this presentation, Bob Thacker will share insights on how the power of design has influenced other retailers and has the potential to revolutionise our industry as well.
Bob Thacker, Chief Cubist, Cubit Consulting & previously SVP, Marketing & Advertising, OfficeMax
09.30 KEYNOTE 2: A dozen surprises about the future of work
Taking a provocative approach Andy Hines will suggest some potentially surprising outcomes regarding the future of work. It builds upon existing trends and covers a wide spectrum of topics that will stretch the audience’s thinking on how work might be different in the future. The session will conclude with some strategic implications designed to encourage a lively Q&A.
Andy Hines, Hinesight
10.15 Morning break for refreshments and networking
10.45 ANALYSIS
Based on original research with key industry executives, this session will examine what the perceived challenges and opportunities are in the current market and in the next 5-10 years.
Martin Wilde, Managing Director, Martin Wilde Associates
11.20 PANEL ‘PLUS’: Evolution of the channel
Featuring short presentations followed by an interactive debate.
12.20 Exploring the MPS offering and how the industry needs to react
• Who’s offering a real MPS solution?
• Devising an optimum growth strategy
• Identifying acquisition candidates
• Creating a compelling differentiator through focused marketing programmes
• Selecting a partner to develop the MPS infrastructure
Edward Crowley, CEO & Founder, Photizo Group
13.05 Lunch
14.20 ROUNDTABLES: Informal expert-hosted discussion sessions with a maximum of 15 participants.
1. How changing values are reshaping the consumer landscape
Moderator: Andy Hines, Hinesight
2. How social media can help generate a sustainable business advantageModerator: Jay Wilkinson, CEO, Firespring
3. Optimising your website for mobile users and other ways to drive online traffic and profitability
Moderator: Tony Ellison, Founder & Chairman, Shoplet.com
4. Exploiting opportunities in jan/san: Risks and pitfalls, entry strategies, plus environmental product development
Moderator: Shaun Chatterton, Managing Director, CPD
5. Profiling (and understanding) the modern OP buyer: Who is SHE? To what extent is purchasing automated/centralised/decided annually? What role or influence does the typical office buyer have? If we understood the buyer better, could we affect his/her purchasing decisions?
Moderator: Doug Ramsdale, OP Resource
6. Imaging and MPS
Moderator: Greg Welchans, President, Supplies Network
7. Online retail challenges and opportunities for resellers
Moderator: Perry James, President – Office Supplies & Non-Games Software, The NPD Group
15.20 Afternoon break for refreshments and networking
15.50 ROUNDTABLES: Options as above
16.50 BIG INTERVIEW with Ravi Saligram, CEO, OfficeMax
17.30 Closing remarks from the Chairman
19.00 Group dinner
Tuesday 22 May
07.30 Breakfast buffet
08.40 Opening remarks from the Chairman
09.00 Driving brand value and awareness in an increasingly commoditised business
• Why is branding important? Why should you prioritise building brand value?
• Social media marketing to support brand value and brand development
• Some examples of strong OP brands – what do they do right? How do they connect with the customer?
John E Fellowes II, President & General Manager, Business Machines, Fellowes
09.45 Becoming and 'employer of choice'
Building on the topics presented the previous day by Andy Hines on the future of work, Jay Wilkinson will share the steps he took with Firespring to build and sustain a 'destination workplace', and offer some practical and actionable ideas on how businesses can transfrom their company culture.
Jay Wilkinson, CEO, Firespring
10.30 Morning break for refreshments and networking
11.00 Retail 2015: Key trends and drivers of change and what it means to the office products marketplace
How retail will change in the next 3-5 years:
- key drivers of change for retail and overall spending and consumption
- retail store saturation, concentration, intensifying competition
- online impact on bricks and mortar retailers
- channel and retailer segment shifts = winners and losers
How the office products market will fare:
- office specialist vs broadline vs online
- competition and market structure
- strategies and capabilities needed to compete and win in this environment
Tim O’Connor, VP Research, RetailNet Group
11.45 PANEL ‘PLUS’: How resellers can optimise the impact of online operations
Featuring short presentations on the importance of online to the reseller channel followed by an interactive debate
• Shaping and ‘owning’ a really ambitious e-commerce strategy
• Techniques to drive website traffic
• Exploring the latest developments in mobile payment technology,
• Improving online sales conversion rates and value-per-order
Simon Drakeford, Managing Director, Euroffice
Michael Patriarca, President, Quill.com
Jennifer Schulman, President, Fortune Web Marketing
12.45 Closing remarks from the Chairman
13.00 Lunch
14.00 End of Global Forum 2012
Delegate Fees
Booking for first attendee at the OPI Global Forum.
Booking for a second attendee at the OPI Global Forum
If you are sending a delegate for the full fee than you may be able to send a second, from the same company, for this reduced rate. Subject to the second delegate meeting the requirements for attendees. .
Book Online
Book online here: https://www.etouches.com/gf2012
Reduced Fees
We have arrange 10 subsidised places to assist the attendance of certain delegate. This is a special rate for particualr companies for example small but innovative companies or delegates with unusual travel expenses. We review each request on its merits but please understand that as an unsponsored event the delegate fees for the Global Forum are expensive. The lack of sponsorship ensure a higher quality of debate and avoids sales pitches. Unfortunately we can not offer reduced rates to everyone and there are a limited number of places available at this rate. Please do not ask for a discounted rate if it is not applicable to you, or if you can afford the fees, and save the places for those that really need them. This will ensure a more diverse audience and a better experience for everyone.
We appreciate your understanding.
If you need any information in the meantime then please contact Janet Bell
Janet Bell, Director, OPI
janet.bell@opi.net
+ 44 20 7841 2941

160 East Pearson Street, at Water Tower Place,
Chicago,
Illinois,
United States
60611-2308
Room Block
OPI has reserved a block of rooms for the Global Forum at the Ritz Carlton.
This hotel offers a fantastic venue for the Global Forum. The excellent space and service will ensure that we have the perfect environment for the meeting. Where possible we recommend staying in the Ritz-Carlton as this will faciltate networking around the meeting.
Rates
The hotel cost is not included in the conference fee. Rates are:
Deluxe room $330
Executive Suite $380
One bedroom lake side suite $700
There are only a limited number of rooms so we recommend you reserve your room as soon as possible.
How to Book
You are offer the option to reserve a room when you make your booking for the Forum. If you are not sure of your plans then you can book your place at the Forum and then add your room later. You will have a login for your Forum booking so you can log back in at any time to up date your booking.
Book
Book your Forum place here.
If you need any more information then please visit www.opi.net/gf2012, contact event@opi.net or call + 44 207841 2950
The CEO, or equivalent, from the following companies have attended a previous Global Forum :
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Accentra (PaperPro) |
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ACCO |
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Acme United Corporation |
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ALBA USA |
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American Pad and Paper |
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Avery Dennison |
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BIDPaper Plus |
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Block & Company |
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Block Inc. |
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Boise Inc. |
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BPGI |
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Cleveland Research |
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Clover Technologies Group |
|
Colop |
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Corwell |
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Danbee Investigations |
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DC Mayorista |
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Domtar Corporation |
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ECi2 |
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EOSA |
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Esselte |
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Esselte Europe |
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Euroffice |
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Fellowes |
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Fellowes Europe |
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Firespring |
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Fluids America |
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Ghent Manufacturing |
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Gould Paper |
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Grupo Buffetti |
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grupo Portucel Soporcel |
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Guernsey Office Products |
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Hewlett-Packard |
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Highland Group |
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HSM |
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Innovative Storage Designs |
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INTERACTION-CONNECT |
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Intercity-Supply Co |
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is.group |
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JLJ Group |
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Kleinmann GmbH |
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KOLOK |
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Lyra Research |
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Lyreco |
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Media Sciences |
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Mesirow Financial |
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Novexco |
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Office 1 Slovenia |
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Office 1 Superstore |
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Office 1 Superstore International |
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Office Club |
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Office Depot |
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Office Depot |
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Office Depot Europe |
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Office Friendly |
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Office Max |
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Officeworks |
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OP Resource |
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Organizacion Papelera Tauro |
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Paradigm Group |
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PBS Holding AG |
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PEG |
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Pelikan International |
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Pentel |
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Plaisio |
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Pragmatic Express |
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Printus |
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Really Useful Products |
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Red Cheetah |
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S.P. Richards Company |
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Shoplet.com |
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Silveray Statmark Company |
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Simon-Kucher & Partners |
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Smead |
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Soporcel |
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Southworth Company |
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SP Richards Co |
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Spicers |
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Staples |
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Supplies Network |
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Systemcare |
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The Hazelwood Group |
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The Highlands Group |
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Thomas Schinkel and Associates |
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TOPS |
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TriMega Purchasing Association |
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United Stationers |
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UOE |
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Vasanta Group |
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Waltons Stationery Company |
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Waser + Co |
|
Web To Print For You |
|
WW Grainger |
|
Zebra Pen Corp |
Spaces are extremely limited so if you are planning to attend please book your place as soon as possible.
Congratulations and many thanks to you and your staff for the best OPI Conference yet.
The first Global Forum was interesting, informative and very helpful. Everything from the blue chip attendance to the well thought through topics for discussion and presentation as well as the impeccable service and venue made it a delight.
I learned a lot, felt privileged to be invited and had a great time to boot.
Thanks again to you and Steve and I look forward to next year's gathering.
Mark Baccash, President/CEO, Office 1 Superstore
I was exceptionally pleased to have been invited to attend the OPI Global Forum. The open and collaborative nature of the group talking about the industry and how we all grow and prosper was very pleasing. The forum also gave me some very valuable insights and ideas about how Officeworks can serve customers better and develop stronger partnerships with suppliers
Mark Ward, Managing Director, Officeworks
The 2009 OPI Global Forum was an extremely valuable event for me both from a time and financial investment standpoint.
Every single presentation was informative and thought provoking. Having the added benefit of participating with only a small group of industry leaders was invaluable from a networking perspective.
I look forward to attending again in 2010.
David Schenker, Founder and President, Innovative Storage Designs
The OPI global forum provided an outstanding opportunity to meet with the leaders of the industry. The formal presentations and breakouts were excellent with very timely content. And the interaction, both during questions and answer after the formal presentations and in the informal networking time, was the best part of the conference.
Mike Miles, President/COO, Staples
While I will admit that I was a bit skeptical and wondering if this conference would be a good return on the time and investment, I must say that both from a networking and information sharing standpoint I am very pleased I attended. The group that gathered was all key industry players and the mix of industry specific and broad based business topics were relevant and well presented.
Wayne Beacham, Chairman/CEO, SP Richards
I think the conference was terrific. I hope you continue to conduct this conference annually and I promise Office Depot support. I think it's very important that the industry get together in this type of neutral forum. It positions OPI as a true opinion leader in the industry.
Steve Odland, Chairman/CEO, Office Depot
Having attended a wide range of industry specific events, the Global Forum was truly unique and beneficial. The content and format of the speakers, panel discussion and break-our sessions were very insightful and helped spark new ideas and initiatives. In addition, the quality interaction and camaraderie between all of the top leaders in the industry from around the world will have me attending next year along with my business partner. I recommend the Global Forum for any leader wishing to gain a competitive advantage and engage with some of the movers and shakers in the industry.
Steve C. Kahle, CEO, Red Cheetah
This event had an informative agenda with a great chance to network. I feel it was beneficial in attending.
Mike Pickles, Director, Really useful Products
I recently attended the OPI conference for CEO’s in Chicago and found it to be outstanding quality and value. The mix of suppliers, wholesalers and dealers; domestic and foreign; office products and other sectors made the presentations and networking opportunities to be first rate. I will undoubtedly return to future conferences using this format.
Jim Preston, CEO, BPGI
I think the conference in Chicago was by far the best OPI conference I have ever been. You had a choice of excellent speakers talking about relevant issues. The subjects were also well-balanced for American and European attendees. The choice of the moderator was of course a lucky punch! This woman was really brilliant and an extremely fast thinker. Her interactive style has substantially enhanced the value of the various presentations. I also appreciated the size of the event which gave very good opportunities for networking. Furthermore, I was very pleased that the role of independent players in our industry has regained a relevant position. For some time it looked as if we were a dying species. Last but not least, the hotel was very good.
A good event is always a challenge because the next one has to be even better !
Peter Basci, Chairman, EOSA
Kudos and thanks for the recent OPI Global Forum. I can't think of any day and a half program where I experienced more substance and relevance to operating a company on the OP space. The networking was invaluable and the programming was both forward looking, in a macro economic sense, and industry centric. You promised a senior level management focus and you delivered! I hope OPI found the event to be financially viable and will therefore consider a program of similar ilk in the future.
David Guernsey, President/CEO, Guernsey Office Products
I was very pleased to attend the OPI Forum in Chicago on May this year. I found it the most interesting and concrete event I have ever attended since 14 years ago when I joined the OP industry. The reasons are pretty clear to explain:
1 A properly limited number of Top level attendees showing a real high quality and competence.
2 A unique opportunity to pick up fresh ideas and share strategic visions about our Industry future worldwide with the market leaders.
3 I’ve been exposed to very high quality speakers dealing with some of the most interesting topics that will affect our business in the next 5 years (new technologies, new consumers, new legal requirements).
4 Timing and location of the event have been very well organised to exploit at the best time and energy dedicated by attendees to the event.
5 I seriously think I will attend again the event next year.
Francesco Villa, Vice General Manager, Gruppo Buffetti
I truly enjoyed the event and even with a busy schedule felt that the time spent was extremely valuable. You all did a great job organizing the event and I walked away with several great ideas and strategies. The networking time was also valuable.
Thanks again for having us. Barring any scheduling conflicts, we will participate in the future as well.
Ron Books, President/COO, ECi2
Please accept my heartiest congratulations on the OPI Global Forum 2009.
The speakers were all extremely interesting and the topics were very well presented. The Forum was a great opportunity for networking.
Personally it was a great honour to be invited for such an outstanding event, all was extremely well organised and I am sure you all worked exceptionally hard to make it the success it was.
I will be looking forward to participate in the forthcoming editions of OPI Global forums.
António Redondo, Executive Director, grupo Portucel Soporcel
I don’t think I have ever been to such a stimulating meeting. Yes there is a lot of doom around which came through but I think we all agreed that the future holds some very challenging times for every channel.
But I came away from there with a high level of optimism for the future of the OP Industry.
The key was the small focussed group – enabled everyone to chat and the speakers who were new to us had something different to offer.
Doug Skeggs, Division Sales & Marketing Director
I found the conference to be terrific. I learned a great deal. I met a number of people who will become friends and perhaps customers. I also had a chance to think about some scary futurist views, which I do not believe for a second.
Many thanks for organizing such a strong event. I can not even imagine how you do it.
Walter Johnsen, Chairman/CEO, Acme United Corporation
I talked to some of the participants after the Global Forum and we all agreed that this was first of all a fantastic idea to get together in such a smaller group of excecutives. It was one the best events ever taken place with OPI. Apart from the concrete and open presentations and discussions which have given a lot of new insights and know how to me, it was very valuable to talk to old friends and to meet new friends and build up new relationships. I am looking forward to join your next event.
Arno Alberty, Executive Vice President, Pelikan Europe
I think this was easily one of the best OPI conferences I have attended. The participants were top decision makers, it was a truly international audience and the topics were all relevant.
Tom Schinkel, Managing Partner, Thomas Schinkel and Associates
The program was world class .The time and investement t was well worth it. I was able to network with many industry leaders that proved to be extremly valuable.
Mike Gentile, President/CEO, is.group
5 December 2012 - 7 December 2012 Grange St Paul's Hotel, London
An invitation only European CEO Forum taking place in London from 5-7 December 2012.
26 January 2013 - 29 January 2013 Messe Frankfurt, Frankfurt, Germany